Customer Service

Are there any restrictions on discounts and promotions? 

Posted by repurposecompostables Admin on

All discounts and promotions are subject to terms and conditions. Discount offers can not be combined. Limit one per customer.  Active discounts and promotions:  PLANTSOVERPLASTIC: One-time use. Valid for email subscribers only. Valid only on Repurpose website. Can't be combined with other offers.  HOLIDAY20: Valid only on Repurpose website.  Can't be combined with other offers. Not valid with subscription trash bag orders, reach out to help@repurpose.com and we'll be happy to assist!   Currently, we are offering free ground shipping on all orders with subtotals over $50. 

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What is your return and exchange policy?

Posted by Customer Service on

We want you to love your order! If you’re not completely satisfied for any reason, we’re happy to accept returns within 30 days from the delivery date for a full refund, minus any return shipping costs. To get a return started, please send us an email at help@repurpose.com and we’ll take it from there.

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What if my order is damaged in transit?

Posted by Customer Service on

If you receive a damaged item, please reach out to us as help@repurpose.com and we will help you resolve the problem right away. We want you to love your Repurpose products.

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When can I expect my refund?

Posted by Customer Service on

It can take up to one billing cycle for the funds to appear back in your account, on rare occasions up to 3-4 weeks. The timing can vary depending on the payment method used. We recommend reaching out to your issuing bank directly with any questions.

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Do you offer a warranty?

Posted by Customer Service on

We stand by the quality of our products. Should something happen during normal use please reach out to us so we can make this right for you!

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