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FAQ

Customer Service

Are there any restrictions on discounts and promotions? 

What is your return and exchange policy?

What if my order is damaged in transit?

When can I expect my refund?

Do you offer a warranty?

What if I make a mistake in my order?

What payment methods do you accept?

When will I be charged?

Do you offer wholesale or bulk order pricing?

How do I know if my order went through?

How can I get in touch?

Impact

How are Repurpose products better for the planet?

How do your products have a lower carbon footprint?

What’s in it for me?

About Repurpose

What is Repurpose currently working on to improve your products and company?

What do your certifications mean?

If you’re anti-plastic and anti-waste, why disposables?

What is the Repurpose Mission?

About Reusables

What if your products end up in the ocean?

What if your reusable products end up in the landfill?

Can I recycle your reusable products?

Are your reusable products compostable?

How durable are your reusable products?

Are your reusable plates and cups stackable?

Can your reusable products be used for hot food and beverages?

Are your Reusable products microwave and dishwasher safe?

Can I wash and reuse your products?

Where are your Reusable products made?

Does relying on plants to make your Reusable products require a lot of farmland?

Do you use GMO corn for your corn-based Reusable products?

Your Reusable products are partially made from corn-based materials, does this affect the food supply?

Are your Reusable products safe for me and my family to use?

What are Repurpose Reusable products made of?

Can I wash and reuse your products?

About Compostables

Can I microwave your compostable products?

Can I wash and reuse your Compostable products?

Do your compostable products cost more?

Where are your compostable products made?

Does relying on plants to make your compostable products require a lot of farmland?

Some of your compostable products are made from corn based materials, does this affect the food supply?

If your products are compostable, will they breakdown on my shelf?

What if your products end up in the ocean?

What if your products end up in the landfill?

Are there benefits to composting compared to recycling?

Can I recycle your compostable products?

If I can’t access a commercial composting facility, why should I buy your products?

Can I compost your products at home?

Where can I compost your products?

Is your packaging compostable?

What is the difference between biodegradable and compostable?

What is composting and how does it work?

Can I compost your compostable products?

What about PFAs chemicals?

Are your Compostable products safe for me and my family to use?

Are your Compostable products gluten and allergen free?

What are Repurpose Compostable products made of?

Will your products break down on the shelf?

Shipping

How much will I be charged for shipping?

What shipping carrier do you use?

Where do you ship?

Can my order be shipped to a military address?