FAQs

We are a female-founded business that makes compostable and sustainable tableware from plants. Our mission is to create alternatives to the single-use plastics that pollute our planet and our food systems. By addressing the plastic problem, we’re offering manageable, everyday actions to help address climate change.  

Repurpose is turning the overlooked, wasteful items of everyday life—disposable paper and plastic, trash bags—and turning them into sustainable essentials. Developed for a circular economy, we use plant-based bioplastics, renewable materials, and great design as our primary tools to help you lower your carbon footprint.

Innovation is a constant for us. We’re committed to using and finding the newest green technologies to create the very best products possible at affordable prices. 

In addition to expanding our product line to offer sustainable solutions to your daily household products, our priorities are to minimize the impact of the shipping and packaging of our products.

Our certifications come from industry leading third-party organizations that put our products through rigorous testing to ensure they meet all standards that we claim they do.

impact

Our products have a lower carbon footprint than comparable non-compostable products. Using renewable ingredients like corn, upcycled wood pulp, and sugar cane, these upcycled materials leftover from manufacturing would otherwise go to waste. 

We process materials with methods that release fewer greenhouse gases and toxic chemicals into the environment than conventional plastic and paper. 

Our composted products can also be used to help fertilize crops for future use, creating a closed-loop sustainability system. In fact, our PLA-based products emit 80% less CO2 into the atmosphere and use 52% less energy to produce than plastics. Our compostable plates and bowls use 66% less energy to produce than paper plates and bowls. 

Compostable products help divert organic waste from landfills, which in turn decreases methane emissions from landfills. Composted products can be used to help grow the plant-based materials used to make future products. This is circular sustainability.

products

Our compostable products are made from 4 main materials: Molded Fiber, PLA, PBAT, and Bamboo. Compared to traditionally-used counterparts, the renewable, plant-based materials used to make our products are not only of excellent quality, but are sustainably sourced and better for you and the planet.

We work to ensure that common allergens like wheat and soy are not included in our products.  By relying on plants like corn, sugarcane, wood scrap, and eucalyptus, we aim to provide an allergy-free solution. We are currently pursuing testing and certifications to have a third party guarantee that our products are gluten, soy, and allergen free!

Our compostable products are safe for you and better for the planet, which in our minds, is the ultimate safety consideration. They are free from BPA, BPS, Phthalate, PVC, Chlorine, and other common hormone disrupting chemicals that are hard to pronounce. Learn more about these acronyms on our blog.

We're proud to be the first tableware brand to address, eliminate, and replace PFAS in our products. Learn more about the effects of PFAS on our blog.

Please note: The square plates are the only item that may contain trace amounts. These are currently being phased out of our product line and replaced with PFAS-free product. 

We are not taking any food-grade sweet corn out of the food supply. Our corn-based materials are made from non-food-grade corn grown specifically for plant-based plastic replacements and biofuels.

The stream of corn used to make PLA products is comprised of a combination of GMO and non-GMO corn. While we do not control this stream, we are aware of concerns surrounding GMO products and are always working to identify opportunities to minimize the amount of GMO materials in our products and work with our upstream suppliers to minimize agricultural impacts of bioplastics.

Our products are designed in and shipped from LA!

Our products are currently manufactured in the United States and overseas in China and Taiwan. We are currently formulating a cost-effective strategy to shift manufacturing to the US.

Yes! While our compostable products are made for single-use, they can be washed by hand and used more than once before they are disposed of.

Our compostable plates and bowls are microwave-safe and will not leach any toxic chemicals with temperature changes. 

However, not all of our compostable product materials are designed for high heat settings. We recommend microwaving your foods and beverages in other microwave-safe containers and transferring to our compostable products after heating.

No, our products will not breakdown if they are stored for long periods of time. Our compostable products require a specific set of conditions to begin the composting process.

disposal

Our certified compostable products are non-toxic and made from plants, enabling them to break down completely in a commercial composting facility within 3-6 months and in a home composter within 12 months. In addition, through our partnership with LOMI, Repurpose LOMI Approved products (plates, cold cups, bowls, cutlery, straws, and waste bags) will decompose in a matter of days. Through Repurpose, you help contribute to creating nutrient-dense soil that helps future plants, and a circular economy, flourish.

Our compostable products are compostable in commercial composting facilities as well as in home composting environments, when labeled as ‘home compostable’. They are ASTM D6400 and D6868 Certified ensuring that they break down into natural elements so that they are not visually distinguishable within 90 days and leave no toxic residue behind. The majority of our products are also LOMI Approved and will break down in the LOMI within a matter of days.

Most people think these words are interchangeable, but there’s an important distinction to be made.

Biodegradable simply means that disintegration will occur, without specifying an amount of time or what the end material may be. Technically, any material is biodegradable overtime and depends on the environment. Companies often use the term “biodegradable” to mislead consumers. It is illegal in the state of California to label a product as biodegradable without being substantiated by third-party testing.

Compostable materials must degrade at a certain rate into a nutrient-rich substance to be qualified. We consider “compostable” to be a legitimate way to measure and represent a product’s end-of-life impact on the environment. 

Our compostable products are certified as compostable, not just biodegradable.

We focus on packaging that is made from highly recyclable materials. Compostable products are well-designed for products that come in contact with food, such as our products themselves, but since our packaging will not be contaminated by food, recycling is a much more appropriate end-of-life option for our packaging.

The available packaging made from compostable materials does not perform well enough to ensure your products make it home clean and safe.

We are committed to continuing our work innovating cost-effective compostable packaging that’s up to our performance standards. We hope to make all our packaging compostable soon.

Our Marine Degradable PHA straws and waste bags are backyard compostable and achieve degradation within 12 months at an ambient temperature. Other products in our tableware are on track to be. In addition, through our partnership with LOMI, Repurpose LOMI Approved products will compose in a matter of days at home. 

Contact your local waste management service to see if your city has a curbside composting program. Find more information on how to properly compost our products at the following links.

Industrial composting sites across the nation:

https://compostingcouncil.org/participants/

Independent businesses that specialize in compost pick-up:

https://compostnow.org/compost-services/

Find a composter near you: https://findacomposter.com/

When it is time to dispose of your product, we recommend they be sent to a commercial composting facility where curbside collection is available due to optimized breakdown conditions not typically found in one's home compost bin. If curbside collection is not available, we recommend home composting and use of the LOMI. 

No, food-soiled items cannot be recycled, and that's why our products are best suited for composting.

We do understand that our products may end up in a landfill if composting is not available. The truth is, methane is a natural byproduct of microbial decomposition of any organic material in a landfill under anaerobic conditions. This is why we are proponents of the benefits of compostable tableware as a primary driver in food waste diversion from landfills. Simply put, compostable products are helping food waste be diverted from landfills to composting, avoiding the methane emission that would have been generated if the food waste was disposed of in a landfill.

Even if our products end up in a landfill, there are upstream benefits associated with our products which are made from renewable plant-based sources compared to virgin fossil-fuel derived plastics. Our products are totally non-toxic and leave no toxic residues or microplastics behind. 

It is very important to dispose of any and all products in a responsible manner to make sure they do not reach waterways. However, our compostable Marine Degradable PHA straws are certified biodegradable in soil, freshwater, and marine environments, keeping our ocean friends safe.

shipping

Repurpose offers free shipping when you spend over $50!

Orders that do not meet the $50 minimum can choose between the following shipping / order processing options.

Standard Ground (5-7 Business Days): $8.00

STANDARD GROUND orders adhere to our normal processing times, which can be up to 2 business days. Once the order ships, STANDARD transit time is between 5-7 business days.

Priority (1-3 Business Days): $15.00

PRIORITY shipping ensures your orders are prioritized for same-day shipping (as long as the order is received before 12 PM EST). Depending on your delivery destination, the shipping method may vary, but once the order ships, PRIORITY transit time is between 1-3 business days.

Orders shipping to Hawaii and Alaska are subject to increased shipping costs. You’ll be able to review these costs during checkout before you complete your order.

To ensure holiday arrival, please place orders by the below dates:

Standard Shipping: December 13, 2022

Priority Shipping: December 19, 2022

All orders are packed with care and shipped from our Vegas facility. If an order is placed before 12 PM EST, we aim to ship the same day, however please allow up to 2 business days to process your order.

Orders placed on weekends and holidays will begin processing the following business day.

Once your order has shipped, you’ll receive an email confirmation with tracking information. Please note that carriers may experience delays during the transit of your order. Please refer to your tracking for updated delivery information. We cannot be responsible for delays that happen once your package ships.

Your order will ship via USPS Priority Mail, which should arrive within 5-7 business days.

Shipping is only available within the United States. We’re hoping to expand to international destinations in the future.

Repurpose is committed to choosing sustainability. When possible, we package your order using reused or recycled boxes and paper filler to ensure your package arrives at your door, ready to go! 

We are continuously exploring additional packaging options in our mission towards sustainability.

returns & refunds

We want you to love your order! If you’re not completely satisfied for any reason, we’re happy to accept returns within 30 days from the delivery date for a full or partial refund*, minus any return shipping costs.

*Please return your product in its original, undamaged packaging. If the packaging has been opened, a 30% restocking fee will be deducted from your refund total.

To get a return started, please send us an email at help@repurpose.com and we’ll take it from there.

We are not issuing exchanges at this time.

It can take up to one billing cycle for the funds to appear back in your account, on rare occasions up to 3-4 weeks. The timing can vary depending on the payment method used. We recommend reaching out to your issuing bank directly with any questions.

If you receive a damaged item, please take a photo and share your order details to help@repurpose.com and we will help you resolve the problem right away. We want you to love your Repurpose products.

We stand by the quality of our products. Should something happen during normal use please reach out to help@repurpose.com so we can make this right for you!

To reduce your carbon footprint and for a quick return process, we recommend returning your goods to your original place of purchase. However, if you are unsatisfied with our products, please reach out to us at help@repurpose.com.

ordering

We get it, it happens! If you need to make an update to your order just send us an email at help@repurpose.com as soon as possible and we will do our best to get it straightened out for you.

Because we aim to ship orders the same day, we may not be able to cancel or modify an order. 

If you would like to request a return once your order arrives, please reach out to us at help@repurpose.com.

We accept all major credit cards, PayPal, and Apple Pay. 

Please first create an account here. Be sure to use the email address your subscription was ordered under. Once logged in, go to Manage Account > Manage Subscriptions.

Here you can manage your subscription frequency, shipping options, and payment info, view your upcoming orders, and more.

customer service

You can send us an email at help@repurpose.com and we’ll do our best to respond as quickly as possible!

wholesale

At this time, we aren't processing wholesale and bulk orders locally or nationally.

However, you're welcome to order from natural food distributors Frontier, KeHe, and UNFI. They carry our whole line nationally and is where our food service business is currently done. We're happy to have our Sales team help connect you with these distributors in your area. Please leave us a note at wholesale@repurpose.com.

press

Please reach out to us at marketing@repurpose.com with all press inquiries.