We want you to love your order! If you’re not completely satisfied for any reason, we’re happy to accept returns within 30 days from the delivery date for a full or partial refund*, minus any return shipping costs.
Please return your product in its original, undamaged packaging. If the packaging has been opened, a 30% restocking fee will be deducted from your refund total.
Gift Cards are not eligible for returns.
Reship.Replace.Repurpose. is final sale.
We are not issuing exchanges at this time.
Please allow 24-48 business days to complete your return request.
How to Return
To get a return started, please send us an email at firstname.lastname@example.org and we’ll take it from there.
Purchased from a retailer?
To reduce your carbon footprint and for a quick return process, we recommend returning your goods to your original place of purchase. However, if you are unsatisfied with our products, please reach out to us at email@example.com.
Donations made to our program Fork This! are non-refundable. However, refunds may be considered and granted in exceptional circumstances. Please reach out to us with details on our Contact Form.
*Exceptional circumstances include:
- Donation was made in error with incorrect organization or amount
- Donation was unauthorized by donor
It can take up to one billing cycle for the funds to appear back in your account, on rare occasions up to 3-4 weeks. The timing can vary depending on the payment method used. We recommend reaching out to your issuing bank directly with any questions.
Repurpose® reserves the right to update this policy at any time.